Compatibility Guarantee

We guarantee that if we offer a replacement remote for your original remote that it will work right out of the package. If the remote doesn't work due to a compatibility issue then we will take full responsibility for the exchange or refund. Please read the description or look closely at the pictures to make sure the replacement remote has all the functions/buttons you need. Price Match - If you find any original manufacturers remote cheaper, please let us know and we will adjust our price if possible. We try to keep our prices at or below manufacturers retail. We do offer Price Matching if it is possible. We need proof. E-bay and similar sites don't qualify.

Warranties - if product has recently stopped working

• All remote controls come with a 90-day Warranty. If the remote breaks or stops working for you within the 90 days from purchase date we will replace it free of charge.

• Anderic remotes are Warrantied for 1-Year. If the remote breaks or stops working for you within 1 Year from purchase date we will replace it free of charge. Or you can pay us for normal shipping + a $2.00 handeling fee (USPS $3.95 + $2.00 = $5.95) and you will not have to worry about sending it back to us. We will just send you out another one.

• Please read the Return Policy page if you receive your remote and it does not work right out of the package (non-universals).

• If your remote is No Longer Available, we may have a generic replacement, original replacement or refurbished remote at a discount price.

• If you can not find your remote submit a "Remote Finder" request and we will try our best to find it for you.

Universal Remotes Guarantee:

All Universal remotes are NOT guaranteed to work you units. Even if the description says it will work your brand unit, it still may not. If returning a Universal remote, we will refund all but shipping and restock fee.

Repair Guarantee Info

If you sent us your broke remote control and received it back from us and it is still not working after we have stated that we fixed it. We will be happy to take the remote back and try again free of any additional charge. We cannot pay for your shipping back to us, nor refund you. You must send remote back for additional repairs.

We appreciate your business and will try to make your purchase with us as pleasant as possible. If for any reason you need to contact us, you can call our toll free number at: 1-877-671-7173.