All remotes are guaranteed to be in good working order. We appreciate your business and will try to make your purchase with us as pleasant as possible. If for any reason you need to contact us, you can call our toll free number at: 1-877-671-7173 or email: remotes@triad.rr.com
ANDERIC REPLACEMEMENTS sold with a 1 year replacement warranty
($8.00 shipping and handling fee not included)
Price Match - If you find any original manufacturers remote cheaper, please let us know and we will adjust our price if possible. We try to keep our prices at or below manufacturers retail.
Warranties - if product has recently stopped working
All remote controls come with a 90-day Warranty. If the remote breaks or stops working for you within the 90 days from purchase date we will replace it free of charge.
Anderic Replacement remotes are Warrantied for 1-Year. If the remote breaks or stops working for you within 1 Year from purchase date we will replace it free of charge. Or you can pay us $7.00 and you will not have to worry about sending it back to us. We will just send you out another one.
Please read the Return Policy page if you receive your remote and it does not work right out of the package (non-universals).
If your remote is No Longer Available, we may have a generic or refurbished remote at a discount price.
If you can not find your remote submit a "Remote Finder" request and we will try our best to find it for you.
Universal Remotes Guarantee
All Universal remotes are NOT guaranteed to work you units. Even if the description says it will work your brand unit, it still may not. If returning a Universal remote, we will refund all but shipping and handling.
Repair Guarantee Info
If you sent us your broke remote control and received it back from us and it is still not working after we have stated that we fixed it. We will be happy to take the remote back and try again free of any additional charge. We cannot pay for your shipping back to us, nor refund you. You must send remote back for additional repairs.
- Then enter model number of your Remote, TV, DVD Player, etc. (Your units model number can be found on the label on the back of your unit)
- You may also search by Remote's Part Number
NOTE:
- All dashes, back/front slashes, and spaces are unnecessary
- Please double check your number, you may be getting the letter "O" (ohh) and the number "0" (zero) confused
- If nothing is found after running a search, try shortening your search. Example: change you model number from "CLU692GR" to "CLU692"
- Serial numbers are not recognized in our system
- Cannot find your Model number? Try browsing by brand by selecting the brand at left. All pictures of remote will show, you can browse by pictures until you find your remote. Note: similar remotes will also work your unit
- Still have problems? Call us at 336-969-1842 and we will be glad to help you!