FEATURED PRODUCT

RR0A60 MITSUBISHI

$18.99

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RETURN POLICY

RETURNS, EXCHANGES, AND REFUNDS
Compatibility issues, cosmetic or shipping damage claims must be made within 7 business days after delivery. Please submit damage claim by calling our toll-free number 877-671-7173. Monday - Friday 9:00 AM - 5:30 PM est. Our return policy may change at anytime without any notice.

ALL RETURNS FOR REFUND
Will be subject to a restocking fee unless otherwise stated. Please note you will NOT be reimbursed for shipping costs under any circumstances. This includes your original shipping paid when order was created and your shipping costs to return the remote back to us. If you received free shipping then we keep what you would have paid for shipping; the amount of $6.00.
NON-Refundable Items: Batteries, Keypad Repair Kit, Universal Remotes, Master Remotes, Hard copy manuals and PDF manuals. Refurbished remotes must have our security sticker on it or refund will not be issued.
Restocking Fees: $2 restock fee on Anderic Remotes and remotes that are in stock. 20% restock fee on special ordered remotes and remotes that we don't normally keep in stock.

WHEN WE ISSUE A REFUND
All credit card refunds are issued to the originally charged credit card only. All refund checks are issued in the original order name and mailed to the original address only. Exchanges for another item is permitted for the length of the warranty period. Refunds will only be issued after the merchandise is received. We will not reimburse you for the postage spent sending the remote back to us. Your credit card will not be credited or given an exchange unit until we receive and inspect the remote. Most credit card companies will post the credit to your account within 48 hours, but it may take up to 2 weeks before your credit is posted.

WARRANTY
The warranty period for all original remotes (New & Refurbished) is defined as 90 days from the original ship date for mechanical defect. All Anderic Replacements have a 1-year replacement warranty. Shipping and Handling not included. We will not refund your return postage for any reason.

RESTOCKING FEES
If you failed to read remote details on the web site (under product details). Your remote is not fully compatible because of a missing button (you can see which buttons are different from the pictures we provide). If you do not like the way it looks or feels. You found or repaired your original and no longer need the purchased product. Or you failed to contact us within 7 DAYS of receiving your remote. There will be a restocking fee.

If we send the wrong remote, if the remote arrives broken, or if we have a bad replacement on our website, we may issue a return shipping label. After we get the remote back we can refund or exchange. Refunds may be subject to a restock fee.

CANCELING A SPECIAL ORDER
A special ordered is defined as any item that we had to back order. All special ordered items that are canceled after 24 hours will be charged a $5.00 cancellation fee (no charge if before 24 hours) if not shipped yet. If we already shipped out the remote we will have to wait until you return the remote to us before we credit you back. In this case we keep a larger restocking fee, we must keep original shipping costs (depending on the method you selected on checkout) and a 20% restocking fee.

Universal Remotes Guarantee All Universal remotes are NOT guaranteed to work you units. Even if the description says it will work your brand unit, it still may not. If returning a Universal remote, we do not offer refunds on Universal remote controls or Anderic Universal remotes unless otherwise stated. We will still keep Shipping and restock fee.

Anderic Guest Remotes Returns and Exchanges
Replacement Remotes gives a 10 day return policy on our guest remotes. Guest remotes my be returned or exchanged within 10 business days after delivery. We do not accept returns if the remotes are broken or if they look used. We will only accept refunds or exchanges if the remotes are in new condition.

Our return policy may change at anytime without any notice. We appreciate your business and will try to make your purchase with us a pleasant as possible. If you need to contact us, you can call us toll free at 1-877-671-7173.