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Frequently Asked Questions

 

Question: Answer:
My new remote doesn't work! Many reasons could result in your remote not working with your unit, some of them are:
  • Batteries are working and installed correctly
  • Remote may not be compatible. Most likely if you purchased it from us, it is compatible.
  • Make sure your remote does not need programming. It shouldn't unless we specified that it was a universal remote.
  • Your Unit's Infra-red receiving diode has went bad. This is the case in most of our returns!
  • Your remote is broke. This could be possible if the shipping company was not careful enough when shipping it. We always test the remotes and make sure they are working before they leave our facility
Need a garage door remote? Go here: Garage Door Remotes


Will I need to program my new remote?

No. Most of our remotes are considered original equipment replacement remotes. Because they are original equipement remotes, they do not require programming for your units. Just install the batteries and it will work.




 

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