User Agreement / Terms of Use
Welcome to the ReplacementRemotes.com website (the "Site"). Dan's Electronics ETC., Inc. provides services to you subject to the notices, terms, and conditions outlined in this Agreement (the "Agreement"). In addition, when you use any of our services (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such service, which are incorporated into this Agreement by this reference. We reserve the right to change this Site and these terms and conditions at any time. ACCESSING, BROWSING, OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT. PLEASE READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
 

Use of Site

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian.
Subject to the terms and conditions of this Agreement, we now grant you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your internet browser. You may only use the Site to shop for personal items sold on the Site and for any commercial use or use on behalf of any third party, except as explicitly permitted by us in advance. All products sold on our Site are offered to private individuals for private use and may not be purchased for use in any District. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice and be subject to our fees, see our fee schedule located at replacementremotes.com/fee-schedule.cfm.
 
Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by us in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by us in advance. We reserve the right to charge fees (see our fee schedule), refuse service, terminate accounts, and cancel orders at our discretion, including, without limitation, if we believe that customer conduct violates applicable law or is harmful to our interests.
 
You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that:
1. Violates or infringes the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person.
2. Is libelous, threatening, defamatory, obscene, indecent, pornographic, or could give rise to any civil or criminal liability under U.S. or international law.
3. Include bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties.
All the above is subject to our fee schedule. The Content provided on this Site is solely for informational purposes. Submissions or opinions expressed on this Site are those of the individual expressing such Submission or opinion and do not reflect our opinions. 
 
We may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be authorized to access and use the Site in a manner consistent with the terms and conditions. We have no obligation to investigate the authorization or source of any such access or use of the Site. YOU WILL BE SOLELY RESPONSIBLE FOR ALL ACCESS TO AND USE OF THIS SITE BY YOU OR ANYONE USING THE PASSWORD AND IDENTIFICATION ORIGINALLY ASSIGNED TO YOU AND WHETHER OR NOT SUCH ACCESS TO AND USE OF THIS SITE IS AUTHORIZED BY YOU, INCLUDING, WITHOUT LIMITATION, ALL COMMUNICATIONS AND TRANSMISSIONS AND ALL OBLIGATIONS (INCLUDING WITHOUT LIMITATION FINANCIAL OBLIGATIONS) INCURRED THROUGH SUCH ACCESS OR USE. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify us of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.
 

Intellectual Property

All Manufacturer's Images, Logos, or Text are copyrighted by the respective companies and are used here to promote and sell their products. Dan's Electronics Etc., Inc. is, in no way, affiliated with or claims to be representative of any brand or manufacturer other than Anderic®. Otherwise, all text, graphics, button icons, images, audio clips, and software (collectively, "Content") belongs exclusively to their creators. The collection, arrangement, and assembly of all Content on this Site (the "Compilation") belong solely to Dan's Electronics, ETC., Inc. or its affiliates. All software used on this Site (the "Software") is the property of Dan's Electronics ETC., Inc., its affiliates, or its Software suppliers. The Content, the Compilation, and the Software are all protected by U.S. and international copyright laws. REPLACEMENTREMOTES.COM, REPLACEMENTREMOTE.COM, ANDERIC.COM, ANDERIC, ANDERIC HOSPITALITY, ANDERIC GENERICS, and other logos, slogans, trade names, or words are registered trademarks, trademarks, or service marks of Dan's Electronics, ETC., Inc. or our affiliates, suppliers, or third parties. Using our trademarks or service marks without our express written consent is strictly prohibited. You may not use any brand's trademarks or service marks in connection with any product or service that is likely to confuse you. You may not use our trademarks or service marks in any manner that disparages or discredits the respective brand's company or us. You may not use our trademarks or service marks in meta tags without prior explicit consent.

Counterfeit Items

We only purchase from authorized dealers for all brands. We do not promote the creation or distribution of counterfeit products. We do our best to check our inventory and have countermeasures to refrain from purchasing or selling infringing intellectual property items. However, there is still a chance we could have missed things as it seems counterfeiting is on the rise. If and when it comes to our attention, we will immediately remove or relist them as generic items and offer refunds to those who have purchased them. 
 

Privacy Policy

Please review our Privacy Policy, which governs your visit to this Site, to understand our practices. Our Privacy Policy is available at http://www.replacementremotes.com/privacy_policy.cfm.
 

Risk of Loss; Other terms of sale

The risk of loss for items purchased passes to you upon our delivery of the items to the carrier. For more information about our shipping, you may access http://www.replacementremotes.com/faq.cfm (and on the web pages to which that webpage links).
 

Termination and Effect of termination

In addition to any other legal or equitable remedies, we may, without prior notice, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site, and we shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including, without limitation, payment obligations) of the parties arising before the termination date.
 

International access

This Site is accessible from many countries. This Site may contain products or references to products not available outside the United States. Such references do not imply that such products will be available outside the United States. If you access and use this Site outside the United States, you must comply with your local laws and regulations.
 

Disclaimer and limitation of liability

EXCEPT AS OTHERWISE PROVIDED IN THE STANDARD TERMS OF SALE THAT GOVERN THE SALE OF EACH PRODUCT ON THIS SITE, A COPY OF WHICH YOU MAY ACCESS HERE http://www.replacementremotes.com/faq.cfm (and on the webpages to which that webpage links), THIS SITE, THE PRODUCTS OFFERED FOR SALE ON IT AND THE TRANSACTIONS CONDUCTED THROUGH IT ARE PROVIDED BY US ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS, OR IMPLIED, AS TO THE SITE OPERATION OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE EXCEPT AS PROVIDED HERE http://www.replacementremotes.com/faq.cfm (and on the webpages to which that webpage links). TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, QUIET ENJOYMENT, DATA ACCURACY, AND SYSTEM INTEGRATION. THIS SITE MAY INCLUDE INACCURACIES, MISTAKES, OR TYPOGRAPHICAL ERRORS. WE DO NOT WARRANT THAT THE CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO, INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL, OR CONSEQUENTIAL DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES (REGARDLESS OF THE FOUNDATION FOR THE ACTION) SHALL NOT EXCEED IN THE AGGREGATE THE NUMBER OF FEES PAID BY YOU TO US DURING THE MONTH IMMEDIATELY PRECEDING THE ACT ALLEGEDLY GIVING RISE TO OUR LIABILITY.
 

Typographical and pricing errors

Suppose a product is listed at an incorrect price or with incorrect information due to a typographical error, pricing, or product information received from our suppliers; we shall have the right to refuse or cancel any orders for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has confirmation and your credit card charged. If funds have already been transferred, we shall immediately issue a refund.
 

Links

This Site may contain links to other sites on the Internet owned and operated by third parties. You acknowledge that we are not responsible for the Content on or through any such site.
 

Remedies

You agree that our remedy at law for any actual or threatened breach of this Agreement would be inadequate and that we shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that we may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees and all Dan's Electronics Etc., Inc. Fees (see our fee schedule).
No right or remedy shall be exclusive of any other, whether at law or in equity, including damages, injunctive relief, attorneys' fees, and expenses without limitation.
No instance of waiver by us of our rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future, or other waivers.
 

Applicable law

This Site is created and controlled by us in North Carolina, USA. As such, the North Carolina laws will govern these disclaimers, terms, and conditions without affecting any principles of conflicts of laws.
 

Disputes

Any dispute relating in any way to your visit to the Site or to the products you purchase through the Site shall be submitted to confidential arbitration in Winston Salem, NC, except that to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the State of N.C. You hereby consent to and waive all defenses of lack of personal jurisdiction and forum non-conveniens for venue and jurisdiction in the state and federal courts of N.C. Under these Terms of Use, Arbitration shall be conducted under the Commercial Arbitration Rules prevailing at the American Arbitration Association. The arbitrator's award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class action proceedings or otherwise. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of, related to, or connected with the use of the Site or this Agreement must be filed within one (1) year after such claim or cause of action arose or be forever be banned.
 

Severability

If any of these provisions shall be deemed invalid, void, or unenforceable, that condition shall be deemed several. It shall not affect the validity and enforceability of any remaining provision.

Our address

Please send any questions or comments regarding this Site to:
 
Dan's Electronics ETC., Inc. 
4945 Reynolda Road
Winston Salem, NC 27106
 

Product reviews and comments

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and provide us, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") are to be non-confidential and nonproprietary. We shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become our sole and exclusive property.
In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant us the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other Content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this Site and that use of your product reviews, comments, or other Content by us will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead third parties about the origin of any Submissions or Content or us. We may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason.

Invoices and purchase orders

If you are a first-time buyer or we do not have a satisfactory credit history with us, we may require a credit card for our filing. We will invoice you if we agree to ship your order in advance. We must have a Tax Id or SSN on file for your company. If not, we will accept a credit card on file, authorizing the card. We will charge your card anytime after 30-days of non-payment.

Owners manuals and literary works, digital and hard copy

Note: Most operating manuals are available online for FREE by their respective manufacturers. You can usually find them on the manufacturer's website under their support section. We offer a select few here available for free download for convenience. By purchasing an owner's manual, Hard copy, book, codebook, operating guide, or any paper document, whether printed or digital format, you (the Purchaser) agree to the following:

All documents are owned, written, and copyrighted by their respective manufacturers. We (Dan's Electronics Etc., Inc or our affiliates) do not claim to be the creators or owners of the Content within the manuals or claim any affiliation with the respective manufacturer's copyrighted works. We are not responsible for any document or Content within the documents available on our Site (s). We are not considered "authorized dealers" for the companies that produce the manuals and are not liable for the information inside the manuals.
 
PDF downloadable manuals: All downloadable manuals are FREE. We prefer you to go to the manufacturer's website to download the latest copy and get additional support for your products. We, in no way, take credit for the Content provided in the manuals, and we only offer these documents for convenience.  
 
Hard Copy (paper) Manuals: When purchasing a hard copy of any book, manual, PDF, codebook, or literary work, you understand that these payments are considered "tips" for convenience, as you can always request the operating manuals direct from the manufacturers, in many cases, they provide them for free. These tips go toward our labor, time, research, convenience, ink & paper, and other materials needed to provide you with a hard copy and never for the Content or the literary copyright works. 

ORDERS AND SPECIAL ORDERS
By purchasing a product from replacementremotes.com or Anderic.com, you understand the following: 
1. You have read the description for the product(s) you are purchasing before you purchase to avoid any returns later. We try to make it straightforward for customers to know what they buy. Please contact us if you have questions about any product before placing the order.
2. All prices on our Site may change without notice! Our prices vary on a day-to-day basis. If you have placed a "Special Order" (any order that is NOT IN STOCK at the time of purchase) with us, prices may change even after placing the order. In this case, if the price is lower than what you agreed to pay, we will go ahead and adjust the price and send out the product without notice. If the product is substantially higher, we will hold the order and notify you by e-mail about the price.
3. Delivery dates may change - Special Ordered products usually take 7 - 10 business days for shipment but may take longer for delivery. We may or may not notify you of the exact delivery date, but we will try our best. According to our suppliers and the delivery carriers, ETA (estimated time of delivery) dates may fluctuate. Give us a call if you have any questions.

This policy may change at any time without notice.