The remote was exactly as pictured. It worked straight away with no issues (after installing the 2x AAA batteries of course). I was a bit worried as the model number for my TV is a pretty non-standard one (Couldn't even find a correct match on Google or the RCA site). My RCA TV model is PLDED3956A. All the buttons on the remote work their respective features on the TV, so all in all, I'm quite pleased with the remote and the service!
I received the remote within the estimated time for delivery and was able to track the package for it's entire trip from North Carolina, USA to Ontario, Canada which was great.