How to test your remote signal (infra-red remotes)
Buttons that will not work on any remote control:
• Device select buttons (i.e. MODE). Examples: TV / DVD / VCR / Cable / SAT buttons.
• Program or Setup buttons.
If the remote control WORKS you will see a flickering or steady light coming from the eye of the remote through the camera screen. Check every button on the remote to make sure they all work. If all buttons show a light than there is no need to repair or buy a new remote, this means that possibly your base device needs to be fixed. If remote is a universal then it may need to be reprogrammed.
Some buttons work and some don't?
If some of the buttons do not work, than your remote may also work for other modes and the other mode may need to be selected first in order for the corresponding buttons to emit a signal. If your remote has option to program to other modes, then this could be your problem. Simply press one of the other mode buttons first, then try again.
However, if the remote PARTIALLY WORKS than you will see a light with only some of the buttons being pressed. Or you will not see a light until you press a button hard enough; this is do to the wearing of the remote keys. This problem is easily fixed.
Professionally Repaired - Our repair techs can repair your remote for you, simply Click here to start the repair order.
DIY - Repair the remote yourself by ordering our Key-Pad-Repair Kit.
Purchase New - Simply search our website using the model number on your remote and we will give you options for replacing it.
Most common buttons to not work do to the wearing of them:
• Channel up/down
• Volume up/down
• Keypad numbers
If the remote DOES NOT WORK at all you will not see a light for any of the buttons pressed.